Return Policy

At Zenat, we strive for your complete satisfaction. If you are not happy with your purchase, we are here to help.

Return Eligibility:

• Items must be returned within 7 days of delivery.
• Products must be unworn, unwashed, and in their original condition with tags attached.

Return Process:

1. Contact our customer service team to initiate a return.
2. Include your order number and reason for return in your email.
3. You will receive return instructions and a return shipping address.

Refunds:

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, a refund will be processed to your original method of payment within 7-10 business days.

Exchanges:

• If you need a different size or color, please indicate this in your return request email.
• Exchanges are subject to availability.

Return Shipping Costs:

• Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Contact Us:

• For any questions or concerns regarding returns, please contact us.